The Platform Built on a Real Allstate Independent Agency. Grand Blanc, Michigan.
QuoteMasters HQ was built with and for Brian Hickman Allstate in Grand Blanc, Michigan — every feature designed to solve real problems Allstate agents and telemarketers face every day.
QuoteMasters HQ was not designed by a software company guessing at what insurance agencies need. It was built with and for a real Allstate independent agency in Michigan — Brian Hickman Allstate in Grand Blanc. Every feature was built to solve a real problem that real Allstate agents and telemarketers face every day on the agency floor.
Built for the Allstate independent agency model
Quote intake that matches Allstate's personal lines focus — home, auto, and bundle quote requests with the fields agents need to start a real quote review. Telemarketer workspace aligned to Allstate compliance standards with DNC and TCPA compliance built into the calling workflow. Carrier quote prep tools for Allstate product lines. Role-based access with separate views for agent, telemarketer, manager, and owner — each role sees only what they need.
What Allstate agents tell us they needed
A way to see every quote request in one place without digging through email. A workspace for telemarketers that is not a spreadsheet with a phone next to it. Live transfer so a telemarketer can hand off a live consumer to an agent without the consumer hanging up. A service queue so service requests do not pile up behind the sales team. Owner visibility into what the team is actually doing — contact rates, quote progress, and producer performance in real time.
Compliance that matches Allstate standards
DNC and TCPA compliance built into the calling workflow — not a manual spreadsheet check. Vendor compliance pack prepared for Allstate agency review. Role-based permissions so agents only see what they need. Audit trail for every call, transfer, and quote attempt — pullable by managers at any time.
Ready for your agency
Currently live with Allstate independent agencies in Michigan. Onboarding is structured around your roster, your carrier rules, and your SOPs — not a generic template. Demo is available with a guided tour built around the Allstate agency model.
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Frequently asked questions
Is QuoteMasters HQ only for Allstate agencies?
It was built on an Allstate independent agency in Michigan but serves independent P&C agencies with similar workflows.